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Articles on:Television
Have questions about our TV service?

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  • What devices can I download the TV app on?
    What devices can I download the TV app on? Supported devices are: Roku TV, Roku Premier, Roku Stick Apple TV (Must be V4 & above) Amazon FirestickFeatured
  • My ATOPTV isn't working
    My ATOP TV isn't working If you are an existing customer looking for support on our ATOPTV service, please scroll down to "I am an existing ATOPTV customer and my service stopped working" I am a new customer to ATOPTV First, you need to download the "ATOPTV" app on one of our supported devices (Roku, Firestick, or AppleTV). Search the apps section to find "ATOPTV" and click download or add channel. Once downloaded, you will click "sign in" and will be prompted with a username & passwFew readers
  • How to set up your Amazon Firestick TV
    How to set up your Amazon Firestick TV Connect the Firestick to an available HDMI port on your TV. Plug the USB power cable to a power outlet using the power adapter, or to an available USB port on your TV. It is recommended to use the provided power cable as some TVs might not provide enough power. Follow the onscreen instructions to pair the remote. Select youFew readers
  • Does your TV service come with a PVR?
    Does your TV service come with a PVR? Unfortunately, PVR is not currently available at this time.  Plans to add it are underway, but no ETA is available yetFew readers
  • How to set up your Roku Streaming Stick 4K
    How to set up your Roku Streaming Stick 4K Connect the Roku to an available HDMI port on your TV.  Plug the USB power cable to a power outlet using the power adapter, or to an available USB port on your TV. Switch your TV to display the correct HDMI Input. Once done, you should see the Roku setup guide on your TV. Select your preferred language to start. (hFew readers
  • How do I add/remove channels to my TV subscription?
    How do I add/remove channels to my TV subscription? Please contact us to add/remove channels Call us at 1-855-804-7873 x 4 or email us to billing@eyesurf.netFew readers

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