> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.eyesurf.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I sign up for Eyesurf?

You can sign up for Eyesurf online at eyesurf.net or by phone at 1-855-804-7873 — Monday to Saturday 9 am to 6 pm Eastern, closed Sunday. Start by checking that service is available at your address, pick your speed — your modem/router is **included free** with all cable and DSL plans (fibre modem: $10/month to rent, or $150 to buy). There are no contracts, installation is free, there's no activation fee, and your first month is billed up-front when you sign up.

## Before you sign up

Check that service is available at your address using the coverage check at https://www.eyesurf.net — see [Is Eyesurf available at my address?](https://help.eyesurf.net/en/article/is-eyesurf-available-at-my-address-lgqueq/). If your address needs a manual check, our sales team will verify it and follow up.

## What you'll be asked

- Your full service address, including postal code
- Your name and best email address
- Which plan (speed) you'd like
- For fibre plans only: whether you'd prefer to **rent or buy** the fibre modem (cable and DSL modems are included free)
- When you'd ideally like to be set up
- A referral or promo code, if you have one

## Billing at signup

Your **first month is billed up-front** when you sign up — see [How am I billed?](https://help.eyesurf.net/en/article/how-am-i-billed-gg6zvw/) If you'd rather not use a credit card, see [Can I sign up without a credit card?](https://help.eyesurf.net/en/article/can-i-sign-up-without-a-credit-card-rayf99/)

## Good to know

- **No contracts** — Eyesurf is month-to-month. See [What is the cancellation policy?](https://help.eyesurf.net/en/article/what-is-the-cancellation-policy-1vw1xhp/)
- **Free installation** — self-install where possible, and a technician when your address needs one. See [Will a technician come to install my services?](https://help.eyesurf.net/en/article/will-a-technician-come-to-install-my-services-z1nyz9/)
- **Don't cancel your current provider yet** — wait until your Eyesurf service is confirmed working. See [Should I cancel my current provider before switching to Eyesurf?](https://help.eyesurf.net/en/article/should-i-cancel-my-current-provider-before-switching-to-eyesurf-hubip3/)

Once your order is in, see [How long does it take to get Internet?](https://help.eyesurf.net/en/article/how-long-does-it-take-to-get-internet-1hrycnn/) for what happens next.