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# How do I get BeaverTV?

To get BeaverTV you need Eyesurf internet at your address — the TV service runs over your internet connection, so it can't be purchased on its own. If you already have Eyesurf internet, or you're signing up for it, call 1-855-804-7873 or chat with us at eyesurf.net to add the TV Basics package. Your BeaverTV login is then emailed to you, and you download the free BeaverTV app on a Roku, Apple TV, Firestick, or Android/iOS device and sign in. A streaming device is not included, so you'll need your own.

## Step 1: Have Eyesurf internet at your address

Eyesurf serves addresses in **Ontario, Quebec, Nova Scotia, British Columbia, and Alberta**. Within those provinces, availability is checked address by address — enter your address at https://www.eyesurf.net or call us to check. If Eyesurf internet isn't available at your address, BeaverTV isn't available there either.

New to Eyesurf? [How long does it take to get Internet?](https://help.eyesurf.net/en/article/how-long-does-it-take-to-get-internet-1hrycnn/) covers connection timelines.

## Step 2: Add the TV Basics package

Call **1-855-804-7873** or use the chat at https://www.eyesurf.net and ask to add TV. Every BeaverTV subscription starts with **TV Basics**; add-on packs like sports and movies can be layered on top — see [What channels does BeaverTV have? Packages and add-ons](https://help.eyesurf.net/en/article/what-channels-does-beavertv-have-packages-and-add-ons-vv91ew/).

## Step 3: Watch for your login email

Once TV is added to your account, we email you your **BeaverTV username and password**. Can't find the email? Check your spam folder, or contact support — after we verify your identity, we can re-send your credentials.

## Step 4: Download the app and sign in

Search for **"BeaverTV"** in the app store on your Roku, Apple TV (4th gen or newer), Amazon Firestick, or Android/iOS phone or tablet, install it, and sign in with your emailed credentials. You can stream on up to 4 devices at once with the same login.

Setting up a brand-new streaming stick? See [How to set up your Roku Streaming Stick 4K](https://help.eyesurf.net/en/article/how-to-set-up-your-roku-streaming-stick-4k-8ga367/) or [How to set up your Amazon Firestick TV](https://help.eyesurf.net/en/article/how-to-set-up-your-amazon-firestick-tv-1ep7eu5/).

**Questions?** Chat with us at https://www.eyesurf.net, email **support@eyesurf.net**, or call **1-855-804-7873** (Mon–Sat 9am–6pm Eastern, closed Sunday).