Articles on: Support App

Fix Slow Speeds & Spotty Wi-Fi

Try our self service diagnostics app, RouteThis Helps!

Fix Slow Speeds & Spotty Wi-Fi

​Try our self-service app, RouteThis Helps, to identify and fix wireless and intermittent connectivity issues.

GET STARTED

Download the RouteThis Helps app **here**
Enter the code FIBE
Run a Network Scan
Follow the instructions to improve your network



USE THE APP FOR

Slow speed issues
Video buffering
Low Wi-Fi signal coverage
Devices that drop off the network

If you still need help, feel free to contact our support team.

Updated on: 01/02/2024

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