Fix Slow Speeds & Spotty Wi-Fi

Try our self service diagnostics app, RouteThis Helps!

Try our self-service app, RouteThis Helps, to identify and fix wireless and intermittent connectivity issues.

GET STARTED

1. Download the RouteThis Helps app here
2. Enter the code FIBE
3. Run a Network Scan
4. Follow the instructions to improve your network

USE THE APP FOR

1. Slow speed issues
2. Video buffering
3. Low Wi-Fi signal coverage
4. Devices that drop off the network

If you still need help, feel free to contact our support team or call us at 855-804-7873.

Updated on: 16/04/2025