Fix Slow Speeds & Spotty Wi-Fi

Try our self service diagnostics app, RouteThis Helps!

Try our self-service app, RouteThis Helps, to identify and fix wireless and intermittent connectivity issues.

GET STARTED

Download the RouteThis Helps app **here**
Enter the code FIBE
Run a Network Scan
Follow the instructions to improve your network



USE THE APP FOR

Slow speed issues
Video buffering
Low Wi-Fi signal coverage
Devices that drop off the network

If you still need help, feel free to contact our support team or call us at 855-804-7873.

Updated on: 16/04/2025