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How am I billed?
How am I billed? You are billed the first month payment up-front. This can be paid via credit card or visa or master card debit. You can also use a pre-paid credit card. After the first payment, you can continue to pay with auto payments using the same method that you signed up with, or you can change to manual billing through online banking. Install and modem fees are free of charge.
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How do I change my WiFi name or password?
How do I change my WiFi name or password? Find your modem brand below and follow the instructions SmartRG 516/616/630 Open a browser and visit http://192.168.1.1/ When prompted, enter admin for the user and kh3mfMAK for the password. (If this does not work, check the username and password printed on the label at the bottom/back of the modem) Click Wireless Click 5 GHz or 2.4 GHz depending which network you are using Click
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Is your Internet service Cable, DSL, or Satellite?
Is your Internet service Cable, DSL, or Satellite? We only deliver service through coaxial cable or DSL (telephone lines). We do not provide Internet over satellite. Whether you receive DSL or Cable depends on your province: Alberta / BC - Cable internet via Shaw lines Ontario - Cable internet via, Rogers, Eastlink and Cogeco. We also offer DSL through Bell lines Quebec - DSL via Bell lines Nova Scotia - Cable internet via Eastlink lines
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