How do I add an eSIM to my device?

iPhone / iPad

1. Go to Settings, then Cellular.

2. Tap the Add Cellular Plan button.

3. Scan QR code sent to you via email with your phone camera until you see a message that says A cellular plan from Rogers is ready to be added to iPhone.

4. Choose labels for each of your cellular plans.

5. Set your default line.

6. Now eSIM has now been activated


If you are transferring your old number, you will still need to keep your old account active to receive the confirmation SMS authorize the number transfer. See here for details. 


Otherwise, if you are not transferring your number, you can remove your original account, and set this eSIM as your primary.

Android (Google Pixel)

As a primary line

1. Turn on the phone.

2. Select Don’t have a SIM card option.

3. Connect to a Wi-Fi network.

4. Select Rogers as your network.

5. Scan QR code sent to you via email with your phone camera.

As a secondary line 

1. Go to Settings/Network and Internet.

2. Click the plus sign (+).

3. Select Don’t have a SIM card? Download your SIM instead.

4. Select Rogers as the network provider.

5. Scan QR code sent to your via email with your phone camera. and follow the prompts.

Android (Samsung)

1. Go into your Samsung's settings and click on the Connections menu.

2. Select the SIM card manager

3. Select Add mobile plan.

4. Select Add using QR Code.

5. Scan your QR code.

6. A pop up will appear asking you to Add new mobile plan. Tap on Add.

7. A second popup will appear asking you to Turn on new mobile plan? Tap on OK.

8. Your eSIM has been successfully set up on your Samsung device! Your eSIM will be displayed in your eSIMs list. Optionally, you can rename your new plan to identify it easily. 


If you are transferring your old number, you will still need to keep your old account active to receive the confirmation SMS authorize the number transfer. See here for details. 


Otherwise, if you are not transferring your number, you can remove your original account, and set this eSIM as your primary.

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